Episode 14: When Employees Are Also Customers with Eran Arbel of Florida International University
In this episode of the Talent Acquisition Leaders podcast, host Ryan Dull connects with Eran Arbel, Assistant Director of Leadership & Talent Acquisition Management at Florida International University, to talk about his long career in recruiting and organizational development.
After getting his start with large public sector organizations, Eran finds himself back at his alma mater, FIU, and he tells Ryan about some of the unique and interesting challenges he faces as a university recruiter, for example, how he often has to develop employees who are also students/customers of the organization.
Eran has found that developing supervisors and giving them tools to develop their students/employees is key to having successful relationships and a thriving organization. In recruiting new talent, he believes that making human connections is critical to attracting and keeping the best talent for the role and the university as a whole.
He also offers some interesting insights that come with being an internal recruiter, including being able to develop people more effectively because he is connected to the entire organization, not just the person he is trying to help.
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